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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gail Combs

Gail Combs

September 19, 2024

5  out of  5
rating by Gail Combs
"Madeline did an outstanding job making sure I was informed and that I understood the conditions of the policy. Thanks a bunch Madeleine."
We responded:
"Thank you Gail for this great review. We are here to help whenever you need us. Madeleine is fantastic!"
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C

August 25, 2024

5  out of  5
rating by C
"My State Farm agent recently retired and transfered my multiple motorcycles, autos, and home insurance over to Jamie Bowman State Farm. Since then I have needed assistance several times and their help was seemless...like I had always worked with them. I want to give kudos to Kristy and Adam who are professional and knowledgable and got the job done for me without any difficulty. Also, thumbs up to Britney who connected me to the others without delay. It's often hard to find professional response from anywhere anymore. I will be staying with Bowman State Farm."
We responded:
"I wish I knew which customer this was but thank you for this kind review. I know it can be tough transitioning to a new office and I am glad it is going well. If you need anything don't hesitate to reach out. Thank you!"
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Orlin Anderson

August 13, 2024

5  out of  5
rating by Orlin Anderson
"Medeliene was amazing! She was very thorough and knowledgeable!"
We responded:
"Hey Orlin! Thank you so much for the 5-star insurance review. Our whole State Farm team really appreciates your support! "
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Kevin Young

July 22, 2024

5  out of  5
rating by Kevin Young
"Update: My account landed at this agency when my prior agent closed business. it's not clear from the agency or State Farm how that happened. The prior agent and corporate shorted my refund on canceled policies when I switched to a competitively priced carrier. Initially there was no followup, but after learning of the Google review, the agency was quick to respond and indicate that the matter is being addressed."
We responded:
"Kevin, I appreciate you notify my agency but because you cancelled your policies in March your policies never actually made it to my agency. Your prior agent is working on this. I am sorry you are not happy but my office never received any money from you and is still working hard with your former agent to make sure everything is handled. We take pride in making sure all of our customers, current and former are well taken care of. I can also see that you were notified that a refund check has already been mailed to you. Not sure why you felt compelled to post this to my business page when you were never a client of mine but appreciate the opportunity to respond to it. "
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Michael Ritt

July 11, 2024

5  out of  5
rating by Michael Ritt
"Completely awesome experience. Any and all my questions that I asked were answered efficiently and with the correct information. They're very friendly."
We responded:
"Thank you Michael, we appreciate you as a customer and for recognizing the great service we try to give all of our customers. "
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annette Bundy

May 21, 2024

5  out of  5
rating by annette Bundy
"She helped me learn about the id cards that I can download to my phone thank you!!!"
We responded:
"Thank you Annette for this review and I am so glad Cristina could help you out. Thank you for being a customer. "
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Jon Holdway

May 16, 2024

5  out of  5
rating by Jon Holdway
"Awesome customer service today from Alexa at Jamie Bowman's State Farm office. Thank you!"
We responded:
"Thank you Jon for this review. Alexa is certainly awesome and we appreciate you recognizing her. We try very hard to give people the type of customer service that I used to see 26 years ago when I started in insurance. Thank you for being a customer. "
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tazpal15

May 3, 2024

5  out of  5
rating by tazpal15
"Loved the insight and knowledge from Madelyn's feedback. She was able to lower our monthly bill. While dramatically increasing coverages and adding more types of coverage and rental insurance for our home. Very impressed."
We responded:
"Thank you for this review. I am so happy Madeleine was able to protect you the way you needed as well as saving you money. That is always the best of both worlds. Welcome to our office! "
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Michael Zosel

May 2, 2024

5  out of  5
rating by Michael Zosel
"Highly recommend, experienced and knowledgeable. Easy to talk to and understand. Madeline will give great advice “even if you don’t “ choose her company."
We responded:
"Thank you for this review. Madeleine does great work and I am so happy that you are pleased with advice and service. Welcome to the office. "
Profile photo of Tyler Jensen

Tyler Jensen

April 18, 2024

5  out of  5
rating by Tyler Jensen
"I went in to sign up for life insurance with Jamie and Laura. When they sent a doctor out to my house, the doctor found out that my blood sugar was dangerously high. I was not issued a policy, but because of this experience I was ultimately diagnosed with type 2 diabetes and my blood sugar is much lower already. Jamie and Laura might have saved my life, and I’ve been told I can reapply once my diabetes is fully controlled."
We responded:
"Tyler, I am so glad we found that and that you are getting healthier. This really makes me so happy, while we did not do what we wanted to do we were still able to help you and we will get the life insurance in place over the next few years. "
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Cindy Parnell

April 16, 2024

5  out of  5
rating by Cindy Parnell
"Very knowledgeable, curtious, and helpful staff."
We responded:
"Thank you Cindy for this review. I am could not be more pleased that you are so happy with how we take care of you. Thank you for putting your trust in us to help you with your auto and home insurance. "
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Pam Lowry

March 26, 2024

5  out of  5
rating by Pam Lowry
"Whenever I call, they respond with courtesy and professionalism. They meet my needs everytime. A true pleasure to intract with them. Thank you!"
We responded:
"Thank you Pam for this wonderful review. We try very hard to make sure every customer feels taken care of, appreciated and helped whenever we speak with you. "
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Wendy Reid

March 12, 2024

5  out of  5
rating by Wendy Reid
"Christina was very helpful. Thank you"
We responded:
"Thank you for this review Wendy. We try to be helpful anytime you need help with your insurance needs. "
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Kevin Brown

February 29, 2024

5  out of  5
rating by Kevin Brown
"Great service, fast, effective and very friendly."
We responded:
"Thank you Kevin! We appreciate you allowing us to help you with your auto insurance needs today. "
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Kendra Guiang

February 13, 2024

5  out of  5
rating by Kendra Guiang
"Alexa and Kristie always take great care of me! Thank you ladies"
We responded:
"Thank you Kendra. Alexa and Kirsty are fantastic and I am so happy you are please with the service they provide you. "
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Celia Giles

February 1, 2024

5  out of  5
rating by Celia Giles
"Christina helped me switch over my vehicles to Statefarm from geico, she was very informative and communicated with me efficiently. Saved a good chunk of money!"
We responded:
"Celia, thank you for putting your trust in us to help you with your auto insurance. And thank you for this amazing review as well. "
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Juan Perez

January 30, 2024

5  out of  5
rating by Juan Perez
"Gracias cristina por tu buen trabajo y por ayudarnos tanto la comunidad latina muy buen trabajo sigue asi saludos"
We responded:
"Thank you for this review Juan. Cristina is amazing, it really helps having someone who can help you in the language that is most comfortable for you. We appreciate and value as a customer. "
Profile photo of Justin Vinge

Justin Vinge

January 28, 2024

5  out of  5
rating by Justin Vinge
"Jamie Bowman State Farm has provided the best experience for me and my family. I’ve had a number of other insurance agencies in the past to protect my cars, homes and assets, however I’m happiest with this one. From this agency I get calls on updates regarding claims and matters and a warm welcome whenever I step into their office. This team really feels like they’re on my side!"
We responded:
"Thank you Justin for this amazing review. We appreciate you being a customer and trusting us to help you with all our insurance needs. "
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J Aguilar

January 9, 2024

5  out of  5
rating by J Aguilar
"Policy Holder here, I was helped out by Cristina to get brought over from Geico due to their rates increasing. She not only saved me money but took care of all my needs and we had a conversation around the importance of life and other insurance products not only to protect you but protect the assets you'd like to leave behind for your loved ones. Great service, easy location to find and just an overall welcoming team they have here at this location"
We responded:
"Thank you for this amazing review Jose. Cristina is wonderful and I am so happy we could help you and your family in so many ways. "
Profile photo of Christine Vredevelt

Christine Vredevelt

December 19, 2023

5  out of  5
rating by Christine Vredevelt
"I have been with State Farm I think maybe 15 years and often on rough patches with them but for the most part of it, they’re one of the best insurance companies I’ve ever had. I called Christina today at the Airway Heights office to talk to her she made it extremely easy and gave me more information and fixed things for me today that needed to be fixed. I appreciate her so much but this is a really good insurance company to go to."
We responded:
"Thank you Christine! We try very hard to make sure all of our customers feel valued and well taken care of. "
Profile photo of Renay Allee-Calhoun

Renay Allee-Calhoun

December 13, 2023

5  out of  5
rating by Renay Allee-Calhoun
"Nicole is such a friendly and helpful person! She not only is a good listener but she helps make sure I have all the information I need to make good decisions. It is so lovely to know that my agency is filled with compassionate and helpful staff. I am so glad to have switched agents!!"
We responded:
"Thank you for this review Renay. Nicole and the team are amazing, could not do it without them. Anytime you have questions or need help with anything with your insurance please don't hesitate to give us a call or stop in. "
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logenthg

December 8, 2023

5  out of  5
rating by logenthg
"Alexa has been particularly helpful and responsive."
We responded:
"We strive to make sure that we provide quick and effective service when helping with all your insurance needs. Thank you for recognizing Alexa and giving us this review. "
Profile photo of Matthew Hall

Matthew Hall

December 7, 2023

5  out of  5
rating by Matthew Hall
"I've been a State Farm customer for nearly 20 years. When it came time to move out of Arizona and into Washington I knew I was leaving a long lasting and positive relationship with my previous agent. Luckily for me, the staff at Jamie Bowman's office have been incredible. I'd specifically like to call out Alexa as someone who demonstrates the sort of genuine, kind, and diligent ethic that I wish I could have with every business. As she helped guide me through moving my policy and updating it to meet our needs, I was able to not only trust the work being done was top quality but it was a fun conversation where I truly felt like I was building a relationship. I would recommend this office to anyone in the market for a new agency."
We responded:
"Thank you Matthew for this amazing review. Alexa is fantastic indeed and we are so happy to have you as a customer. Welcome to our office and to Spokane, Washington. "
Profile photo of thịnh phạm

thịnh phạm

December 6, 2023

5  out of  5
rating by thịnh phạm
"Thank you Cristina so much for helping me with my Tesla auto insurance. She was so helpful that made the process was stress-free, fast and efficient. Now I’m so happy with my car insurance at a very good rate. Top notch!"
We responded:
"Thank you Thinh for this review. Congratulations on the Tesla and welcome to our office. Cristina is amazing and we appreciate the trust you have placed in us to help protect your Tesla. "
Profile photo of Keith Nelson

Keith Nelson

December 1, 2023

5  out of  5
rating by Keith Nelson
"Great and honest service. I will recommend them to my friends and family"
We responded:
"This is the best compliment that we can get, recommending us to your family and friends to help them with their insurance needs! Thank you for becoming a customer! "